NC Commerce

Workforce Development, Department of Commerce

(919) 814-0400 Location Parking

Priorities and Initiatives

The NCWorks Commission recommends policies to ensure that the state’s workforce partners meet the goals established in the 2014-2016 Strategic Plan, which are listed below:

  • Create an integrated, seamless, and customer-centered workforce system.
  • Create a workforce system that is responsive to the needs of the economy.
  • Prepare workers to succeed in the North Carolina economy and to continuously improve their skills.
  • Use data to drive strategy and ensure accountability.

Strategic Plan

The commission approved the 2017-2019 Strategic Plan to create an integrated workforce system that effectively responds to the needs of employers and prepares workers for North Carolina's economy.

Career Pathways

A career pathway is the start-to-finish journey for someone that leads to a good job at a good salary. All of the education, training opportunities, and credentials needed for that great job make up the career pathway. In North Carolina, workforce and education agencies are teaming up with industry to develop NCWorks Certified Career Pathways to educate people on the skills and credentials they need to get those jobs. 

To create a workforce system responsive to the economy’s needs, the NCWorks Commission approved the criteria for NCWorks Certified Career Pathways in May 2015. These criteria, and a Q&A about career pathways, are available below.


For more information about NCWorks Certified Career Pathways, contact Dr. Dion Clark at

NCWorks Career Centers

The NCWorks Commission established customer service standards for all NCWorks Career Centers to ensure high-quality and consistent service delivery across the state. NCWorks Career Centers assist job seekers with improving their skills and finding jobs and help businesses develop a qualified workforce.  

North Carolina's 67 Percent Goal

The NCWorks Commission is committed to supporting the state’s goal that 67 percent of working-aged North Carolinians will have education and training beyond high school by 2025 in order to meet the needs of the economy.

The following resolution identifies strategies and other activities that the commission will pursue to help meet this goal. This resolution was approved by the commission on February 17, 2016.

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