NCWorks Career Center Certification Training Requirements
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Training Requirements 1 – 3 must have occurred after January 2016.
2. LMI
Part 1 - LMI: Basic Labor Market Concepts and Definitions
Part 2 - LMI: Basic Labor Market Concepts and Definitions
Part 3 - LMI: Basic Labor Market Concepts and Definitions
3. CAREER ADVISOR TIPS
(Complete 3 of the 6) or HAVE COMPLETED FCD (Facilitated Career Development Training)
- Compassion Fatigue - The Cost of Caring
- Managing Stress: Taking Care of You
- Top 5 Time Management Skills
- Work Smarter, Not Harder - Hosting Virtual Meetings
- Work Smarter, Not Harder - Participating in Virtual Meetings
- Work Smarter, Not Harder - Virtually
As a solid foundation for career advising skills, 25% of the career center staff at each center must have completed, or be enrolled in, the Facilitating Career Development (FCD) course. Staff who have completed the FCD coursework are waived from the requirement to attend additional Career Advising online trainings listed above in #3.
4. CUSTOMER SERVICE
Complete Unlocking a New Level of Service or Part 1 – NCWorks Service Keys
NCWorks Service Keys - Unlocking a New Level of Service
Part 1 - NCWorks Service Keys
Part 2 - NCWorks Service Keys
Part 3 - NCWorks Service Keys
5. DISABILITY AWARENESS
Part 1 - Serving Customers with Disabilities
Part 2 - Serving Customers with Disabilities
6. NCWORKS CAREER PATHWAYS
Part 1 - The Foundation for Career Advising
Part 2 - Benefits of Certified Career Pathways
Part 3 - The Connection to the FCD Competencies
Part 4 - Using Pathways in Goal Setting