NC Commerce

Workforce Development, Department of Commerce

(919) 814-0400 Location Parking

Priorities and Initiatives

The NCWorks Commission recommends policies to ensure that the state’s workforce partners meet the goals established in the 2014-2016 Strategic Plan, which are listed below:

  • Create an integrated, seamless, and customer-centered workforce system.
  • Create a workforce system that is responsive to the needs of the economy.
  • Prepare workers to succeed in the North Carolina economy and to continuously improve their skills.
  • Use data to drive strategy and ensure accountability.

Strategic Plan

The commission approved the 2017-2019 Strategic Plan to create an integrated workforce system that effectively responds to the needs of employers and prepares workers for North Carolina's economy.

Career Pathways

A career pathway is the start-to-finish journey for someone that leads to a good job at a good salary. All of the education, training opportunities, and credentials needed for that great job make up the career pathway. In North Carolina, workforce and education agencies are teaming up with industry to develop NCWorks Certified Career Pathways to educate people on the skills and credentials they need to get those jobs. 

To create a workforce system responsive to the economy’s needs, the NCWorks Commission approved the criteria for NCWorks Certified Career Pathways in May 2015. These criteria, and a Q&A about career pathways, are available below.


For more information about NCWorks Certified Career Pathways, contact Dr. Dion Clark at

NCWorks Career Centers

The NCWorks Commission established customer service standards for all NCWorks Career Centers to ensure high-quality and consistent service delivery across the state. NCWorks Career Centers assist job seekers with improving their skills and finding jobs and help businesses develop a qualified workforce.  

NC Job Ready

The Commission is committed to supporting Governor Roy Cooper’s NC Job Ready Initiative and his priorities for workforce development, desiring North Carolinians to be better educated, healthier, and have more money in their pockets so that they can live more abundant, purposeful lives. NC Job Ready is built on three core principles:  skills and education attainment so North Carolinians are ready for the jobs of today and tomorrow, employer leadership to remain relevant to evolving industry needs, and local innovation to take great ideas and apply them statewide.

Education is the foundation to a strong workforce, and so the Commission also supports Governor Cooper’s goal to make North Carolina a Top Ten Educated State by 2025 by increasing the number of four-year-olds enrolled in high quality pre-K, raising the high school graduation rate, and increasing the number of North Carolinians with a post-secondary degree or credential.

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