ISO standards, developed by the International Organization for Standardization, are world-recognized quality management systems.
The North Carolina State University Industrial Extension Service (IES) helps business and industry harness quality management systems to ensure consistent products and effective service to their customers.
IES provides ISO 9001 (quality), ISO/TS 16949 (automotive), or ISO 13485 (medical devices) training, technical assistance and auditing to help businesses in North Carolina develop and maintain the highest level of customer satisfaction and improvement across a variety of industries.
In addition, businesses can learn how to incorporate an Environmental Management System according to the ISO 14000 Family of Standards. This certification focuses on continual improvement of environmental performance by addressing allocation of resources, assignment of responsibility and ongoing evaluation of practices, procedures and processes.
For more information, course descriptions and success stories from companies who are implementing ISO Quality and Environmental Management techniques, visit N.C. State University's Industrial Extension Service’s ISO Quality Solutions and Environmental Safety and Health Certificate Programs websites.