The Department of Commerce’s Business ServiCenter is a one-stop portal for information, programs and resources to help grow your small business.
Our phone consultants will answer your questions, assess your needs, get you the right information, and connect you with the people and agencies that can save you time and effort in starting a business in North Carolina – all free of charge. You can call us at (919) 715-2864 or at (800) 228-8443.
No matter where you are in the process of creating and growing your business, our one-on-one personalized service can guide you as you accomplish your goals.
The Business ServiCenter provides:
- One-on-one client consultations.
- Customized licensing including employer forms and business structure information.
- Referrals to local, state, federal agencies and occupational licensing boards.
- Identification of other business resources.
- A small business ombudsman to resolve issues with government agencies.
Help for Existing Businesses
Our program for assistance to existing companies is one of the largest statewide retention efforts in the nation, with nine industry specialists making more than 3,000 personal onsite visits each year.
We provide a full array of assistance with:
-
Site selection
-
Funding and incentives
-
Employee training and education
-
Regulatory assistance
-
International trade opportunities
-
Research and analysis
-
Financial program guidance.
Located in each of the state’s seven geographic regions, our specialists are dedicated to building long-term relationships with area companies.
North Carolina Department of Commerce
Western Regional Office (Bryson City)
P. O. Box 1940
60 Almond School Road, Room 117
Bryson City, NC 28713
(828) 654-9852
Cindy Messer, Economic Development Representative
cmesser@nccommerce.com
North Carolina Department of Commerce
Western Regional Office (Fletcher)
134 Wright Brothers Way
Fletcher, NC 28732
(828) 654-9852
Bill Payne, Existing Industry Specialist
bpayne@nccommerce.com
North Carolina Department of Commerce
Western Regional Office (Boone)
206 Southgate Drive, Suite 21-E
Boone, NC 28607
(828) 262-1345
Joe Holbrook, Economic Development Representative
jholbrook@nccommerce.com
North Carolina Department of Commerce
Piedmont Triad Regional Office
7025 Albert Pick Rd., Suite 303
Greensboro, NC 27409
(336) 668-0474
Mellisa Smith, Existing Industry Specialist
msmith@nccommerce.com
North Carolina Department of Commerce
Charlotte Regional Office
8430 University Executive Park Drive, Suite 645
Charlotte, NC 28262
(704) 547-5750
Uconda Dunn, Existing Industry Specialist
udunn@nccommerce.com
North Carolina Department of Commerce
Research Triangle Regional Office
1000 Trade Drive
P. O. Box 80756
RDU, NC 27623
(919) 715-9783
Bernard Torain, Existing Industry Specialist
btorain@nccommerce.com
North Carolina Department of Commerce
Southeastern Regional Office
225 Green Street, Systel Building, Suite 802
Fayetteville, NC 28301
(910) 486-1549
Martie Butler, Existing Industry Specialist
mbutler@nccommerce.com
North Carolina Department of Commerce
Eastern Regional Office
601-H Country Club Drive
Greenville, NC 27834
(252) 355-9048
Jason Semple, Existing Industry Specialist
jsemple@nccommerce.com
North Carolina Department of Commerce
Northeastern Regional Office
P. O. Box 405
119 W. Water Street
Edenton, NC 27932
(252) 482-2444
Tim Ivey, Existing Industry Specialist
tivey@nccommerce.com
Small Business Team Partners
You’ll find contact information below for our key business team partner organizations.
We partner with these organizations throughout the state to ensure you have the most current and useful information to get your business started and running smoothly. Together, we are striving to build a seamless network that makes finding the right resources easier.
Blue Ridge Entrepreneurial Council
Council for Entrepreneurial Development
e-N.C. Authority
Good Work, INC.
Junior Achievement of Eastern North Carolina
N.C. Military Business Center
Mountain Microenterprise Fund
N.C. Minority Business Development Center
N.C. Business Incubation Association
The N.C. Chamber
N.C. Community College System’s Small Business Center Network
N.C. Community College System’s Workforce Training Programs
N.C. Community Development Initiative
N.C. Cooperative Extension Service
N.C. Department of Agriculture and Consumer Service
N.C. IDA and Asset-Building Collaborative of North Carolina
N.C. Indian Economic Development Initiative
N.C. Industrial Extension Service
N.C. Institute for Minority Economic Development
N.C. Minority Support Center
N.C. REAL (Rural Entrepreneurship through Action Learning) Enterprises
N.C. Rural Economic Development Center
N.C. Small Business and Technology Development Center
N.C. Women’s Center
N.C. State Agencies
Occupational Licensing Boards
Piedmont Triad Entrepreneurial Network
SCORE
Self-Help
US Department of Agriculture